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Kottayam has designed pages for readers for well over a century; the same care is now owed to the screens its banks, colleges and publishers put in front of people.
Trusted by 200+ organisations across India & overseas — including
A district that gave Malayalam much of its printing tradition understands that layout decides whether something is read. The same holds for software. A cooperative bank's member app that hides the balance behind four taps, an admission form that fails on a phone, or a news app with text too small for older readers all lose people quietly. Nobody complains. They just stop using it.
Our UI/UX practice covers user research, information architecture, wireframes, interactive prototypes, visual design, design systems and usability testing. We design for web, Android, iOS and for internal tools such as ERPNext portals and dashboards. The process is evidence-led: we watch real users attempt real tasks, fix what trips them, and hand developers a specification precise enough that the built product matches the design.
Many local apps mirror the database and ignore the user's task. We redesign around what people come to do, such as pay a fee, check a rate or renew a subscription, and make that path the shortest one on the screen.
Malayalam script needs more line height and different font choices than English, and translated labels are often longer. Interfaces for Kottayam audiences should be designed bilingual from the start, not translated at the end.
Members of cooperatives and readers of newspapers include many people past sixty. Larger type, clear contrast, plain words and forgiving forms are not extras for this audience. They decide whether the product is used at all.
Publishing and printing
Reading experiences for news and e-book apps, subscription and checkout flows that do not lose the buyer, and editorial tools that let desk staff publish quickly under deadline.
Banking and cooperative finance
Member and customer apps where balances, dues and statements are found at once, loan application forms that can be completed on a phone, and clear staff screens that reduce counter errors.
Education and healthcare
Admission and fee payment journeys for parents, student portals that work on low-cost phones, and patient-facing appointment and report screens for hospitals, designed with accessibility in mind.
Research is the part of design that cannot be done from a distance, so we come to Kottayam for it: interviews at your branch, campus or reading room, and usability sessions with real users. Design work itself is done in Kochi and shared as clickable prototypes you can try on your own phone. Reviews are weekly, by call or in person.
Case studies
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Queue Off
Queue Off — Digital Payments That Work on a Feature Phone, With No Internet
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
Developers make software work. Designers make sure it is the right software and that people can use it without help. Design done before development also saves rework afterwards, because a prototype can be changed in an afternoon and finished code cannot.
Yes. A focused redesign of one journey, such as registration or payment, is often the most useful starting point. We audit the existing product, identify where users drop off, and improve that path while keeping the look consistent.
Yes. For products aimed at the Kottayam public we recruit test users who match your audience in age, language and phone type, and run sessions in Malayalam. Watching a handful of such people attempt a task teaches more than any internal review.
More services in Kottayam
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011