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Also serving Thodupuzha and Munnar
Goods travel in two directions in Idukki, spices going down and provisions coming up, and wholesalers on both routes give credit they struggle to keep track of.
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Wholesale in Idukki has two streams. The outward stream is produce: dealers in the Kattappana spice market, Vandanmedu, Kumily and Adimali who collect cardamom, pepper, coffee and cocoa and sell to exporters and upcountry buyers. The inward stream is everything the high ranges consume but do not make: FMCG, provisions, hotel supplies, fertiliser and building material, distributed from Thodupuzha and other lowland towns to small shops and resorts up the hill.
Both live on credit and thin margins. Wholesale and distribution software on ERPNext manages purchase, stock across godowns, price lists and schemes, sales orders from the field, delivery routes, GST invoicing with e-way bills, customer credit limits and collections, and the accounts behind them. The owner sees who owes what, and for how long, without opening a ledger.
A retailer in a hill town has bought on credit for years and pays when he can. Without limits and ageing, exposure grows unseen. Customer-wise credit limits, an order hold when the limit is crossed and ageing reports give the owner a reasoned basis for saying yes or no.
A van sent up to Munnar or Nedumkandam half full barely pays for its diesel. Grouping orders by route and delivery day, and seeing the value loaded per trip, helps a distributor decide a sensible schedule and minimum order for each route.
Spice prices move daily, and a deal struck by phone in the morning is billed in the evening at whatever rate someone remembers. Recording the sales order at the agreed rate when the call ends removes that dispute and protects the margin.
Spice cultivation and trading
Dealer operations from purchase to dispatch: lot-wise stock, buyer-wise orders at agreed rates, brokerage, transport arrangements, e-way bills and tight follow-up of outstanding from buyers in other states.
Agro-processing
Distribution for local brands of tea, spice powders, coffee and snacks: distributor and retailer price lists, scheme and free-goods handling, secondary sales visibility and returns of near-expiry stock.
Resorts and homestays
Suppliers of provisions, linen, amenities and housekeeping material to hospitality properties get standing orders, property-wise pricing, consolidated monthly statements and delivery scheduling across scattered locations.
Items, customers, price lists and opening outstanding are taken from your present software or registers and verified with you before go-live. Salesmen are given a mobile order screen and shown how to use it on their actual beat. Our consultants travel up from Kochi to Thodupuzha, Kattappana or wherever your godown is for the launch, and continue with remote support, particularly around month-end and GST filing.
Case studies
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Yes. Orders are taken on a phone, with the customer's outstanding and credit status visible as the order is entered. Where coverage is missing, the salesman notes the order and enters it at the next point of signal; we keep the screen short so that this takes moments.
It can. The two lines can be run as separate companies or as divisions with their own item groups, price lists and godowns. Reports can be taken for each line or combined. Shared customers, such as a supermarket that buys both, appear as one account.
Each salesman sees the overdue bills of the customers on his route for that day. Receipts are recorded on the spot and adjusted against specific invoices. The owner gets an ageing summary by customer, route and salesman, and can set reminders to go out automatically before a bill falls due.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011