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Also serving Kochi and Cochin
Kochi firms still handle shipping documents, patient calls and support tickets by hand at volumes that no longer make sense; custom AI takes the repetitive part off people's desks.
Trusted by 200+ organisations across India & overseas — including
How many people in your Ernakulam office spend the day copying data from one place to another? In a clearing agent's office near the Cochin Port it is bills of lading and invoices. In a hospital it is appointment calls and insurance papers. In an Infopark company it is tickets and timesheets. The work is necessary, repetitive and a poor use of trained staff.
Our AI and automation services are custom-built, not a packaged product. We build chatbots that answer from your own documents, voice agents that take calls in Malayalam and English, document handling that reads invoices and forms into your ERP, and workflow automation inside ERPNext. Each project starts narrow, with one process and a result you can measure, before it grows.
Shipping, insurance and hospital paperwork arrives as PDFs, scans and phone photos. Someone reads each one and keys it into a system. AI document handling extracts the fields, checks them against your masters and posts a draft entry for a person to approve, so your people review instead of type.
Most Kochi businesses go silent in the evening, though messages on WhatsApp and calls to the front desk do not stop. A chatbot or voice agent grounded in your own price lists, policies and schedules answers the routine questions and hands the unusual ones to a person with the context attached.
Owners worry, reasonably, about software making decisions nobody checks. We design each automation with a human approval step wherever money or customers are involved, a log of what the system did and why, and data that stays inside an environment you control.
Ports, shipping and logistics
Reading bills of lading, packing lists and transporter invoices into job files, flagging mismatches between documents, and sending customers automatic status updates as a consignment clears Willingdon Island and moves onward by road.
Healthcare and hospitals
Appointment booking and reminders by voice and WhatsApp in Malayalam and English, sorting of insurance and discharge paperwork, and answers to common patient questions on timings, departments and reports, with staff reachable at any point.
IT/ITeS and software
Ticket triage and routing for support teams at Infopark and SmartCity, internal assistants that answer from company policy and project documents, and automated checks on timesheets and invoices before they reach the finance team.
We begin AI work in Ernakulam the way we begin ERP work: by watching the process. Someone from our Kochi office spends time with the people doing the task, measures how long it takes today and agrees what better looks like. We then build a pilot on a small slice of real data. If the numbers hold, it is extended. If they do not, you have risked little.
Case studies
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Kerala State Road Transport Corporation (KSRTC)
KSRTC — ERPNext Courier System Delivered ₹1 Crore in Profit
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
It is a design question, and we treat it as one. We agree at the start where data is stored, which model processes it and what is never sent outside your environment. For hospitals and financial firms we can work with masked data and keep an audit log of every automated action.
No. Chatbots, voice agents and document handling can work with whatever systems you already run, provided there is a way to read and write data. If you do use ERPNext, the automation can sit inside it, which makes approvals and audit trails simpler to build.
Yes. Voice and chat solutions for Kerala are built to handle Malayalam, English and the mix of the two that most callers in Ernakulam actually speak. We test with recordings and messages from your own customers before going live, since vocabulary varies a good deal by trade.
Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011