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Also serving Vizag
Visakhapatnam moves cargo, prawns, steel and code, and each of them drags a trail of documents that people still read and retype by hand.
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Photo: Prof Ranga Sai · CC0 · via Wikimedia Commons
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No. ERPNext makes it easier because the automation can post straight into it, but we also build standalone automations that feed Tally exports, spreadsheets or your existing software through its interfaces. Many Vizag firms start with one document type and decide later.
Each extracted field carries a confidence score. Below the threshold you set, the record waits for a person to confirm. Every action is logged. The design assumes mistakes will occur and makes sure none of them reaches your accounts unseen.
The automation runs in your own environment with access controls and audit logs, and confidential records are excluded from public model training. For firms handling cargo or financial data, the boundaries are agreed in writing before work starts.
After a first conversation about the process you want to automate, where its data lives and how you measure it today, we agree the scope and send you a written quotation. The price, the deliverables and the timeline are fixed against that scope before any work starts, so nothing grows without your sign-off.
You speak to someone who does this work, not a call centre. They ask about the work that takes the most hours, where its data lives and what a good result would look like. If it looks like a fit, we agree the scope and put it in writing, with the timeline, before any work starts. If it does not, we tell you.
Walk into a forwarding office near Visakhapatnam Port and count the papers attached to one consignment: bill of lading, shipping bill, delivery order, weighment slip, transporter invoice. Walk into a seafood processing plant and the health certificates, packing lists and buyer specifications are piled the same way. Skilled staff in Vizag spend much of the day moving figures from a PDF into a system.
Our AI and automation services are custom-built for exactly this kind of work: reading documents, answering routine questions by chat or voice, chasing follow-ups and flagging odd entries. Nothing is sold as a box. We pick one repetitive task, measure how it is done today, build the automation with a human approving anything uncertain, and then measure again.
Case studies
Kera Cabs
Kera Cabs — 55% of Bookings Moved Off the Phone and Into the App
Kerala State Road Transport Corporation (KSRTC)
KSRTC — ERPNext Courier System Delivered ₹1 Crore in Profit
MultiWealth Capital
MultiWealth Capital — ERPNext Cut Loan Processing Time by 60%
Forwarders and clearing agents re-enter the same container numbers, weights and party names into several systems. Document extraction reads the PDF or scan, fills a draft record and sends low-confidence fields to a person. Staff check exceptions and stop typing the routine ones.
Where is my truck, has my payment arrived, is the container out of the port. These calls fill the day at transporters, distributors and hotels. A chatbot or voice line on live ERP data answers them at any hour and passes unusual cases to staff.
Overdue receivables, pending approvals and expiring vendor documents are chased only when someone remembers. Automated reminders work from the ledger itself and escalate on a schedule, which matters when credit periods with large buyers already run long.
An example
A processing plant a short drive from Visakhapatnam Fishing Harbour receives a buyer's purchase order and a shipping line's booking confirmation as email attachments overnight. By the time the export executive arrives, the extraction service has read both, created a draft sales order with grades, counts and carton sizes, and matched the vessel cut-off to the production plan. One field, the net weight on a hand-corrected packing list, carries a low confidence score and waits for her to confirm. She does, and the draft becomes an order. A WhatsApp assistant has already told the buyer's agent which container is booked, without anyone in the office picking up the phone.
AI projects for Visakhapatnam clients run remotely from Kochi in short, fixed-scope stages. Discovery needs your real documents and call patterns more than our presence, though we visit for the first workshop when the process is physical, such as a cold store or a freight station. Pilots run on your data, with accuracy reported honestly before anything is widened.
Discovery. We map your processes and rank use cases by payback and by how ready the data is.
Pilot on your data. The first narrow use case, measured openly against your current baseline.
Human review. Your team checks the output until accuracy clears your bar.
Go-live with guardrails. Fallback to a person, confidence thresholds, audit logs and security controls.
Scale what works. The next use case, only once the first one has proved itself.
The scope and timeline are agreed in writing before work starts.
IT, ITeS and fintech
Companies in the Rushikonda IT SEZ use us to add AI features to their own products or operations, such as document checks in onboarding or internal knowledge search, with their data kept inside their own environment.
Port and maritime logistics
Extraction of shipping and customs documents into job records, automatic matching of transporter bills to trips, and status replies to importers over WhatsApp drawn from the same job file.
Seafood processing and export
Reading buyer purchase orders, packing lists and certificates into ERPNext, matching cold-store dispatches to invoices carton by carton, and flagging mismatches before the container is sealed.
Visakhapatnam Porttransport
natural-harbour major port under the Visakhapatnam Port Authority; inner harbour with 22 berths and outer harbour with 8; largest on the east coast
The east coast's largest port, handling about 82.6 million tonnes in 2024-25 by the Port Authority's own figure; every consignment through its berths generates the document pile extraction is built for.
Source: en.wikipedia.orgSea food processing cluster, Visakhapatnamcluster
DC-MSME's district profile records about 45 functional units employing around 1,800 people, with testing needs and access to export markets; sea food heads the profile's list of exportable items.
DC-MSME lists sea food first among the district's exportable items; exporters live on buyer specifications, certificates and packing lists that are read and retyped many times per shipment.
Source: dcmsme.gov.inAPIIC IT SEZ, Hill No. 2 and Hill No. 3 (Rushikonda)park
Two operational APIIC IT SEZ parks on the Rushikonda hills (Hill 2 about 41 acres, Hill 3 about 105 acres) plus a non-SEZ IT block on Hill 2; the district's main IT address alongside Madhurawada.
The district's main IT address, where product firms want AI inside what they already build and where the engineering standards for evaluation and monitoring are highest.
Source: apiic.inPlaces and organisations are named for local context only. Acube Innovations is not affiliated with or endorsed by them.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011