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Also serving Bangalore and Bengaluru
Bengaluru customers expect an answer in seconds, at any hour, on WhatsApp; an AI chatbot trained on your own data gives it without adding a night shift.
Or call +91 62358 66111
Photo: Gpkp · CC BY-SA 4.0, cropped · via Wikimedia Commons
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Yes. Current language models handle Kannada, Hindi, Tamil and Telugu, and the mixed-language messages Bengaluru customers actually type. We test each language with your real questions before it goes live, and replies follow the language the customer writes in.
Yes. We deploy on the WhatsApp Business API as well as on websites and inside mobile apps, with the same knowledge base behind each channel. You need an approved WhatsApp Business account, and we guide you through that step.
It says so and transfers the chat to a person, or creates a ticket with the conversation attached if nobody is online. The customer never repeats the story. You set the rules for when a handover is triggered.
After a first conversation about the channel, the questions customers ask and the data the bot must read, we agree the scope and send you a written quotation. The price, the deliverables and the timeline are fixed against that scope before any work starts, so nothing grows without your sign-off.
You speak to someone who does this work, not a call centre. They ask about the channel, the questions customers ask most and where the answers live today. If it looks like a fit, we agree the scope and put it in writing, with the timeline, before any work starts. If it does not, we tell you.
The city's buyers are young, online and quick to move on. They message a furniture brand at eleven at night about delivery to Bellandur, ask a builder's website for a three-bedroom price in Hebbal, or open a SaaS product's help widget mid-task. A bookseller on Avenue Road gets the same question about a title thirty times a day. If nobody replies, the next tab is a competitor.
Acube develops AI chatbots for websites, apps and WhatsApp that answer from your catalogue, order data, policies and help articles, not from the open internet. They capture leads, book appointments, raise tickets and hand over to a person with the full conversation when a question is complex. Because we build business systems too, the bot can read live order status or stock from ERPNext through an API.
Case studies
EVM Wheels (part of the EVM Group)
EVM Wheels — 70% of Self-Drive Rentals Now Book Themselves Through the App
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Kera Cabs
Kera Cabs — 55% of Bookings Moved Off the Phone and Into the App
Property and education enquiries peak in the evening and at weekends, when sales teams are off. A chatbot qualifies the visitor, records budget, location and timing, and books a call-back slot, so the morning starts with sorted leads rather than missed chats.
Order status, return policy, invoice copy, password reset, delivery area. A bot linked to your order and ticket data resolves these at once, which lets a small support team in Koramangala handle growth without doubling in size.
Generic chatbots guess. Ours are grounded in documents you approve, quote only from them, and say they do not know when the answer is absent. Every conversation is logged so content can be corrected at the source document.
An example
A furniture brand with a showroom in Jayanagar and a website closes its doors at nine. At eleven a customer in Bellandur messages on WhatsApp asking whether a bookshelf comes in walnut and when it can be delivered. The bot checks the item master in ERPNext, confirms the finish, reads the delivery-area list and quotes the slot for that pin code. She asks about assembly; the bot quotes the policy page. She wants to pay in instalments, and the bot does not guess. It books a call for the next morning and writes the conversation into the CRM, so the showroom manager opens a sorted lead at nine and rings her back.
Chatbot projects are delivered remotely for Bengaluru clients. We gather your FAQs, policies and past chat logs, build the knowledge base, connect the data sources and test with your team on a private link. A visit early on lets us sit with the people who answer customers today and hear the questions as they really come. After launch we review transcripts with you.
One channel, one job. For example support on your website, or lead capture on WhatsApp.
Ground it on your content. Your FAQs, policies and live data, with handover rules and tone set.
Pilot and measure. Deflection, captured leads and satisfaction against today's baseline.
Tune with people. Transcripts reviewed and gaps fixed until accuracy clears your bar.
Expand. More channels, languages and jobs once the first one pays off.
The scope and timeline are agreed in writing before work starts.
Retail and e-commerce
Order tracking, returns, size and stock questions on WhatsApp and the storefront, with live data from the order system and a clean handover to a person for complaints. Sale weekends stop overwhelming the support inbox.
Real estate
Project enquiry bots that share configurations, availability and location details for launches along Sarjapur Road or Hebbal, register the lead against the right channel partner and schedule site visits for the sales team.
Civic services
Citizen-facing assistants for local bodies and their contractors that explain how to apply, what documents are needed and where a request stands, in Kannada and English, with the case number carried into a ticket.
Avenue Roadmarket
commercial street between Mysore Road and K. G. Road known for books, garments and textiles, jewellery and pawn-broking
The commercial street known for books, garments and jewellery fields the same stock and price questions all day; a bot that reads the item list answers them while the counter serves walk-ins.
Source: en.wikipedia.orgRussell Market, Shivajinagarmarket
heritage retail market in the Cantonment area, built 1927 and opened 1933
A heritage retail market whose traders now take orders on phones; availability and delivery questions from regular customers are exactly what a WhatsApp assistant handles.
Source: en.wikipedia.orgBengaluru East City Corporationlocal body
Operational since September 2025, the new corporations and the contractors serving them face a wave of how-do-I questions from residents that a grounded civic assistant can answer in Kannada and English.
Places and organisations are named for local context only. Acube Innovations is not affiliated with or endorsed by them.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011