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Also serving Bangalore and Bengaluru
Bengaluru customers expect an answer in seconds, at any hour, on WhatsApp; an AI chatbot trained on your own data gives it without adding a night shift.
Trusted by 200+ organisations across India & overseas — including
The city's buyers are young, online and impatient. They message a furniture brand at eleven at night to ask about delivery to Bellandur, ask a builder's website for the price of a three-bedroom flat in Hebbal, or open a SaaS product's help widget in the middle of a working session. If nobody replies, the next tab is a competitor. Bangalore businesses feel this more sharply than most.
Acube develops AI chatbots for websites, apps and WhatsApp that answer from your catalogue, order data, policies and help articles, not from the open internet. They capture leads, book appointments, raise tickets and hand over to a person with the full conversation when the question is complex or sensitive. Because we build business systems as well, the bot can read live order status or stock from ERPNext or your CRM through an API.
Property and education enquiries peak in the evening and at weekends, when sales teams are off. A chatbot qualifies the visitor, records budget, location and timing, and books a call-back slot, so the morning starts with sorted leads and not missed chats.
Order status, return policy, invoice copy, password reset, delivery area. A bot linked to your order and ticket data resolves these at once, which lets a small support team in Koramangala handle growth without doubling its size. Agents keep their time for cases that need thought.
Generic chatbots guess. Ours are grounded in documents you approve, quote only from them, and say they do not know when the answer is not there. Every conversation is logged so you can review and improve the content. Wrong answers are corrected at the source document.
Retail and e-commerce
Order tracking, returns, size and product questions on WhatsApp and the storefront, with live data from the order system and a clean handover to a human for complaints. Peak sale days stop overwhelming the support inbox.
Startups and SaaS
In-app help assistants trained on product documentation and past tickets, which deflect routine queries and create a properly tagged ticket when they cannot resolve one. Support leads see which articles are missing from the transcripts.
Real estate
Project enquiry bots that share configurations, availability and location details, register the lead against the right channel partner and schedule site visits for the sales team. Evening and weekend enquiries reach the right person by morning.
Chatbot projects are delivered remotely for Bengaluru clients. We gather your FAQs, policies and past chat logs, build the knowledge base, connect the data sources and test with your team on a private link. A visit is useful at the start, to sit with the people who answer customers today and hear the questions as they really come. After launch we review transcripts with you and tune the bot.
Case studies
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
Kochi Metro Rail Limited (KMRL)
Kochi Metro (KMRL) — ERPNext Property & Lease Management, Zero Paper
Yes. Modern language models handle major Indian languages, including Kannada, Hindi, Tamil and Telugu, and mixed-language messages of the kind Bengaluru customers actually type. We test each language with your real questions before it goes live. Replies follow the language the customer writes in.
Yes. We deploy on the WhatsApp Business API as well as on websites and inside mobile apps, with the same knowledge base behind each channel. You will need an approved WhatsApp Business account, and we guide you through that step.
It says so and transfers the chat to a person, or creates a ticket with the conversation attached if nobody is online. The customer never has to repeat the story. You decide the rules for when a handover is triggered.
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Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
or write to info@acube.co
Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011