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Also serving Alleppey
Alappuzha's tourism and coir firms answer the same enquiries and retype the same documents every day; custom AI and automation can take that routine work off a small team.
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It answers only from the rates, packages and availability you supply, and it is built to say it does not know and call a person when a question falls outside that. Every conversation is logged, so you can read what was said and correct the source.
No. Automation can work with Tally exports, spreadsheets, email and WhatsApp. It works better when there is a proper system to write into, and as an Official ERPNext Partner we can provide that, but one does not depend on the other.
We agree that before building. Customer messages and business documents are processed only for your task, access is restricted to named people, and hosting is arranged to suit your comfort, including a private server where the sensitivity of the data calls for it.
After a first conversation about the process you want to automate, where its data lives and how you measure it today, we agree the scope and send you a written quotation. The price, the deliverables and the timeline are fixed against that scope before any work starts, so nothing grows without your sign-off.
You speak to someone who does this work, not a call centre. They ask about the work that takes the most hours, where its data lives and what a good result would look like. If it looks like a fit, we agree the scope and put it in writing, with the timeline, before any work starts. If it does not, we tell you.
Few businesses in Alappuzha keep spare clerical staff. Three or four people at a houseboat company answer late messages, chase agents for payment and prepare tomorrow's trip sheets. At a coir export house near S.L. Puram the same group retypes buyer purchase orders into production plans and shipping papers. The work repeats, it is done late, and mistakes in it cost money.
Acube builds AI and automation to order: chat and voice assistants that answer from your own rates and availability, document handling that reads purchase orders, invoices and forms, and workflows that move data between systems without retyping. For an Alleppey business we choose one narrow, measurable task first, keep a person in charge of exceptions, and widen only when it has proved useful.
Case studies
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
Dumas Bakes N Meals Private Limited
Dumas Bakes N Meals — ERPNext Lifted On-Time Deliveries by Over 40%
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
A traveller comparing houseboats messages several operators and books with whoever replies first with a clear rate. An assistant on WhatsApp and your website replies at once from your real availability and rate card, then hands the conversation to staff when the guest is ready to pay.
Export orders arrive as PDFs and spreadsheets in each buyer's own format. Document automation reads item, size, quantity and delivery date, puts them in front of a person for checking, and creates the order in your ERP.
During paddy procurement, mills and agents handle weighment slips, farmer details and payment lists in volume. Automated capture of those documents into a structured register reduces late data entry and makes it easier to answer a farmer asking about his payment.
An example
At a coir export house near S.L. Puram, a buyer in Germany emails a purchase order at half past seven on a Tuesday evening. Nobody is at the documentation desk. The automation reads the attachment, pulls out the item codes, sizes, quantities and the shipment date, and matches them against the item master. Where a size does not match, it leaves the line flagged. In the morning the documentation assistant opens one screen, corrects two lines and approves. The sales order is in ERPNext before the looms start, and the production plan goes out the same day instead of the next.
We begin with a visit to watch the task as it is done today, whether at a reservations desk near Punnamada or in the documentation room of an export house. Building and testing happen in Kochi. You review real conversations and documents before launch, your staff learn how to correct the system, and we adjust in the first weeks.
Discovery. We map your processes and rank use cases by payback and by how ready the data is.
Pilot on your data. The first narrow use case, measured openly against your current baseline.
Human review. Your team checks the output until accuracy clears your bar.
Go-live with guardrails. Fallback to a person, confidence thresholds, audit logs and security controls.
Scale what works. The next use case, only once the first one has proved itself.
The scope and timeline are agreed in writing before work starts.
Backwater and houseboat tourism
An enquiry assistant answering in English, Hindi and Malayalam, quoting from the rate card, checking boat availability, taking the guest's dates, and passing a ready lead to the reservations desk. Conversations are logged for the owner to read.
Coir products and export
Reading buyer purchase orders and shipping instructions into ERPNext, checking them against the item master, and drafting packing lists and order confirmations for the documentation team to approve before anything is sent abroad.
Kuttanad paddy farming
Capturing weighment slips and farmer records during procurement, matching them with payment lists, and answering routine status questions from farmers by message in Malayalam, with anything unusual routed to a person at the mill.
Coir cluster, Alappuzha / S.L. Puramcluster
The district's defining traditional industry; the Swasraya coir cluster around Cherthala and Ambalappuzha taluks made yarn and fibre through about 200 consortium units in 2011-12.
Hundreds of small yarn and fibre units around Cherthala and Ambalappuzha work to orders passed down by a few exporters, and every hand-off is a document somebody retypes.
Source: dcmsme.gov.inAroor seafood processing beltmarket
cold storages and processing plants that aggregate prawn and fish catch for export
Processing and cold storage units at Aroor take catch from several states, so procurement notes, lab results and despatch papers arrive faster than a small back office can key them.
Source: en.wikipedia.orgInfopark Cherthala, Pallippurampark
State-run 66-acre IT park (60 acres SEZ) at Pallippuram, opened in 2011 as a spoke of Infopark Kochi.
The IT park at Pallippuram gives the district a small base of firms already comfortable with software, where automating back-office reporting usually repays the effort first.
Source: en.wikipedia.orgPlaces and organisations are named for local context only. Acube Innovations is not affiliated with or endorsed by them.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011