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Also serving Thodupuzha and Munnar
A guest planning a Munnar trip messages five properties at eleven at night and books the first one that replies; an AI chatbot makes sure that reply is yours.
Trusted by 200+ organisations across India & overseas — including
Tourism in Idukki is sold through conversations. Before booking, a traveller wants to know whether the road from Kochi is open, how far the property is from the tea museum or the Periyar boat landing, whether the room has a heater, and what it costs for two children. These questions come by WhatsApp, Instagram and the website, mostly outside office hours, and a small front desk cannot keep up.
An AI chatbot built by Acube answers them at once, from your own tariffs, policies and local knowledge, in the guest's language. It collects dates and guest details, checks availability where your system allows, and passes a warm lead to a person. It is custom-built for your business and does not invent answers it has not been given.
City travellers plan holidays after work. A homestay owner who is asleep, or serving dinner, replies the next day to someone who has already paid elsewhere. A chatbot responds in seconds and holds the conversation until your staff take over.
Distance from Thekkady, pickup from the bus stand, campfire, vegetarian food, pets, cancellation. Front-office staff type the same answers all day. The bot handles the routine, and people handle the exceptions and the closing.
Spice dealers field constant calls from growers asking the day's price, their lot status or their balance. A WhatsApp assistant connected to the ERP gives each grower their own figures without taking a clerk off the counter.
Resorts and homestays
A booking assistant on WhatsApp and the website that answers tariff and facility questions, captures dates and guest counts, shares directions and check-in details, and sends a review request after the stay.
Hill-station tourism (Munnar, Thekkady)
For tour and safari operators, a bot that suggests itineraries by number of days, explains inclusions, quotes from your rate sheet and books a call-back, in English, Hindi, Malayalam or Tamil.
Spice cultivation and trading
A grower and buyer helpline that reads from ERPNext: today's purchase rates, lot and payment status for growers, and order, dispatch and outstanding details for upcountry buyers.
We collect your rate sheets, policies, past chat transcripts and the questions your staff are tired of answering, and build the first version from those. You test it as a guest would. After launch we review real conversations with you every few weeks and tune the answers. All of this is done remotely from Kochi; nothing about a chatbot requires us to be in Idukki, though we are glad to visit.
Case studies
Muthoot Securities Limited
Muthoot Securities — MScan, the Flutter App That Cut Document Search Time by 70%
Dumas Bakes N Meals Private Limited
Dumas Bakes N Meals — ERPNext Lifted On-Time Deliveries by Over 40%
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
The bot answers only from the rate sheet and rules you provide, and it is instructed to hand over to staff when a question falls outside them. When tariffs change you update one document or screen. We also log every conversation so mistakes can be traced and corrected quickly.
Usually, yes, through the official WhatsApp Business API. There is a verification step and some rules about message types that we will take you through. Staff can still step into any chat from a shared inbox whenever a guest needs a person.
It depends on enquiry volume. If you get a handful of messages a week, a good set of saved replies may be enough, and we will tell you that. If enquiries pile up in season and you lose bookings to slow replies, a simple bot pays for its keep.
More services in Idukki
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011