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Also serving Cannanore
Kannur businesses sell to people four time zones away; a chatbot answers the NRI buyer at midnight and hands your team a ready lead at nine.
Trusted by 200+ organisations across India & overseas — including
Most enquiries to a Kannur builder, resort or showroom now arrive as WhatsApp messages, and a large share come from the Gulf. They are typed after work in Doha or Dubai, which is late night in Kerala. By the time someone replies the next day, the person has messaged two competitors. The business was not lost on price or quality. It was lost on response time.
An AI chatbot built by Acube answers those messages immediately, on WhatsApp, your website or both, in English and Malayalam. It is grounded in your own information: project details, room rates, product catalogue, stock. It collects the visitor's requirement and contact, books a call or a visit where that is the next step, and passes anything it cannot handle to a person with the full conversation attached.
Is the flat near the airport road? What is the carpet area? Is parking included? A builder's sales staff answer these repeatedly. The bot handles them from the project sheet, and staff spend their time on the buyers who are ready for a site visit.
From November, tour operators are flooded with questions about Theyyam schedules, which kavu, what time and how to reach it. A bot fed with your calendar and packages answers each one correctly and captures the dates and group size for a quotation.
Enquiries on a salesman's personal phone vanish when he leaves. With a chatbot every conversation is stored centrally and pushed into your CRM as a lead, so follow-up does not depend on one person's handset.
Tourism (Theyyam, beaches)
Instant answers on availability, rates, Theyyam dates and transfers from the airport at Mattanur, with booking requests captured in a structured form the front desk can confirm in one step.
Retail and wholesale trade
Product availability, price and store timing questions answered from live ERP stock, order status for dealers, and catalogue sharing for wedding-season textile purchases in Kannur town and Thalassery.
Construction and real estate
Project FAQs, brochure and floor plan sharing, qualification of budget and timeline, and site-visit booking for NRI buyers planning their next trip home, with every lead logged against the right project.
We begin by reading a few months of your real enquiry chats, with permission, to learn what people actually ask. The bot is then built and tested against those questions before a single customer meets it. Setup of the WhatsApp Business API, connection to your ERP or CRM and staff handover training are part of the job. The work is done from Kochi; launch-week training can be held at your premises in Kannur.
Case studies
Kochi Metro Rail Limited (KMRL)
Kochi Metro (KMRL) — ERPNext Property & Lease Management, Zero Paper
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
BSS Green Life Solar Division
BSS Green Life Solar — ERPNext, CRM & a Geo-Tagged Site-Survey App
Yes, and they should. The assistant introduces itself as automated and offers a human at any point. In our experience people do not mind a bot that answers correctly at once; they mind being ignored until morning.
In most cases yes, by moving that number to the official WhatsApp Business API. We handle the verification and migration. Your team continues to reply to customers from a shared inbox whenever the bot hands over.
If the bot is connected to ERPNext it reads current data each time, so nothing needs updating by hand. For information kept in documents, you replace the file and the bot uses the new version. No developer is needed for routine changes.
More services in Kannur
Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
or write to info@acube.co
Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011