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Also serving Trichur
No standard ERP screen knows what a kuri auction, a making charge or a tile shade lot is. In Thrissur, customisation is where ERPNext starts to fit.
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Photo: Jpullokaran · CC BY-SA 3.0, cropped · via Wikimedia Commons
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Not if it is done properly. We keep all changes in a custom app and use the framework's own hooks, fields and scripts instead of editing core files. Before any version upgrade we test your customisations on a staging copy and fix what needs fixing there, not on the live system.
Yes. We begin with a short review of what has already been changed and how. If earlier work was done inside the core, we advise on moving it out first. Taking over an installation that someone else began is routine, whether the firm is in Trichur town or out towards Chalakudy.
In most cases, yes. Weighing scales and label printers are read through small connectors, and payment gateways, SMS and WhatsApp notifications work through their standard interfaces. We confirm each device and service during scoping and tell you plainly if one cannot be integrated.
After a first conversation about the gap, the process around it and your ERPNext version, we agree the scope and send you a written quotation. The price, the deliverables and the timeline are fixed against that scope before any work starts, so nothing grows without your sign-off.
You speak to someone who does this work, not a call centre. They ask about what the system does not do today, who feels it and how you work around it. If it looks like a fit, we agree the scope and put it in writing, with the timeline, before any work starts. If it does not, we tell you.
Thrissur businesses tend to have rules that outsiders find odd and insiders find obvious. A Kokkalai wholesaler prices by the day's board rate plus making charges that vary by design. A kuri company runs monthly auctions with a foreman's commission. A notebook unit in Kunnamkulam sells by the ream and the bundle. A tile dealer cannot mix two shade lots on one delivery. When ERPNext is installed without these rules, staff keep a parallel notebook, and the notebook wins.
ERPNext customisation is the work of building those rules into the system: custom fields and forms, print formats, approval flows, reports, dashboards and integrations. We write it as a separate app on the Frappe framework, so your changes sit apart from the core and an upgrade does not wipe them out.
Case studies
MultiWealth Capital
MultiWealth Capital — ERPNext Cut Loan Processing Time by 60%
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
BrahMos Aerospace Thiruvananthapuram Ltd (BATL)
BrahMos (BATL) — Secure, Auditable ERPNext Finance & Procurement
Gold rate is set daily and every open estimate, advance booking and scheme redemption depends on it. A custom rate master that feeds billing, with a record of which rate applied to which invoice, ends the practice of cashiers keying the rate by hand.
Finance firms headquartered in Thrissur answer to boards, auditors and lenders, each wanting the same data cut differently. Custom reports for branch-wise collection, ageing and portfolio quality come straight from live entries, so month-end stops being an export exercise.
An estimate slip, a tagged-ornament label, a timber gate pass, a bilingual receipt: customers and transporters here expect documents in a familiar shape. We design print formats that match what your counter already hands over, including Malayalam text where needed.
An example
At half past nine on a Tuesday, the partner of a gold wholesaler near Kokkalai enters the day's board rate into the custom rate master, and that is the only place it is entered. Every open estimate on the counters reprices itself. A retailer from Kunnamkulam who booked chains last week at an advance is billed at the agreed terms, and the invoice shows which rate applied and why. Downstairs a goldsmith returns a batch of bangles; the job-work screen, built for this firm, records the weight received against the metal issued and the wastage allowed, and prints his statement in grams. In the afternoon the accountant runs the branch-wise making-charge report that once took a day in Excel. Nothing in the core system was altered to do any of this, and when the next ERPNext version arrives, the firm's app will install on top of it.
A customisation job starts with someone from our side sitting beside your staff for a day, in Thrissur, watching what they write on paper that the system does not capture. We then specify each change in plain language, build it in a test copy, and release it only after your users have tried it. Most of the build is remote from Kochi; the observation and the handover are in person.
Understand the real need. We sit with the people who feel the gap and map the actual process.
Design and fixed scope. A solution design, an honest timeline and agreed deliverables, in writing.
Build the upgrade-safe way. Custom apps, fields and APIs, never core edits, documented and version-controlled.
Test on real data. Validated against your scenarios in a safe environment first.
Deploy and support. Rolled out cleanly to production, then kept healthy under support.
The scope and timeline are agreed in writing before work starts.
Gold and jewellery manufacturing and retail
Making-charge and wastage rules by design category, goldsmith job-work ledgers in grams, savings-scheme instalment tracking, and tag printing, all added without touching the core so that later ERPNext versions install cleanly.
Banking and financial services
Chitty and instalment schedules, branch-level approval limits, collection-agent screens for mobile use, and board-ready portfolio reports, built on ERPNext accounts so every receipt posts to the ledger on its own.
Tiles and ceramics
Box, piece and square-foot conversions on one item, shade and batch captured at receipt, breakage booked at unloading, and a dealer price list that the town showroom and the godown on the Ollur belt both read from.
Kokkalai gold market, Thrissurmarket
the city's jewellery manufacturing and wholesale gold trade quarter
Wholesale gold firms in this quarter need a daily rate master, making-charge rules by design and goldsmith ledgers in grams, none of which come in a standard ERP.
Source: en.wikipedia.orgNote Book Cluster, Kunnamkulamcluster
DC-MSME cluster (2008-09) covering the notebook and exercise-book units in Kunnamkulam municipality, the district's printing town
Notebook and exercise-book units sell in reams, bundles and cartons with school-season pricing, which means custom units, price rules and print formats for dealer invoices.
Source: dcmsme.gov.inTile belt at Ollur, Pudukad, Karuvannur and Amballurmarket
century-old clay roofing-tile factories built on local clay deposits
Tile makers and dealers along the belt must hold shade lot and breakage on each batch and quote in square feet, rules that need custom fields and validations on the standard documents.
Source: thrissur.nic.inPlaces and organisations are named for local context only. Acube Innovations is not affiliated with or endorsed by them.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011