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Also serving Trichur
A large share of calls to a Thrissur showroom ask for today's gold rate or a scheme balance; a chatbot answers those in seconds and leaves the staff for customers at the counter.
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Listen to the phones in any busy Thrissur business for an hour. A jewellery showroom fields rate enquiries and scheme balance questions. A hospital reception repeats doctor timings. A college office explains the fee structure again. These are simple questions with exact answers already sitting in a system, yet each one takes a person away from the customer standing at the desk.
We build AI chatbots that answer from your own data on your website, in your app and on WhatsApp. They handle the routine, capture the enquiry when a sale is possible, and hand over to a named person when the question is unusual or the customer asks for one. They are grounded in your records, so they do not invent a rate or a doctor's schedule.
Someone comparing bridal sets at eleven at night, or a family abroad planning a purchase for their visit home, gets no reply until morning. A chatbot responds immediately, shares the catalogue, books a showroom appointment and passes the lead to sales with the conversation attached.
Hospital front desks near Thrissur Round and Koorkenchery answer the same timing and appointment questions all day. A bot connected to the appointment system books, reschedules and reminds, and the receptionist attends to the patient who is actually present.
For a few weeks each year colleges receive more enquiries than the office can return. A chatbot answers eligibility, fee and date questions from the prospectus, collects the applicant's details, and gives the admissions team a sorted list to call.
Gold and jewellery manufacturing and retail
Live board rate, scheme balance and due date after a simple verification, store timings across branches, and appointment booking for wedding purchases, on WhatsApp where most of these customers already are.
Education and healthcare
Doctor availability, appointment booking and report status for patients; course, fee and hostel questions for applicants. Each bot reads from the institution's own system and hands over to staff when the matter is clinical or personal.
Banking and financial services
Instalment due dates, nearest branch, document checklists for a new loan, and status of an application, with identity checks before any account detail is shared and a clear route to a human officer.
We map the questions first. Our analysts go through your call logs and WhatsApp history with your staff in Thrissur to find the enquiries that repeat, then build the bot around those. It launches on one channel, is watched closely for its first weeks, and is corrected where it stumbles. Adding languages, channels and ERP connections follows once the core is trusted.
Case studies
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
Queue Off
Queue Off — Digital Payments That Work on a Feature Phone, With No Internet
Yes. We test with the way people here actually type, including Malayalam in English letters and mixed sentences. The bot replies in the language the customer used. When it cannot understand, it says so and offers a person instead of guessing.
It can run on a WhatsApp Business number through the official interface. Whether your existing number can be moved depends on how it is registered today. We check this at the start and, if needed, plan the change so customers are not confused.
The bot does not remember rates; it reads the current value from your rate master every time it is asked. If the source is unavailable it declines to quote and gives the showroom number. Answers that involve money are always fetched, never generated.
More services in Thrissur
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011