Loading…
Loading…
Also serving Trichur
Many Thrissur customers, especially older scheme members and borrowers, would sooner call than type; a Malayalam voice assistant answers every one of those calls.
Trusted by 200+ organisations across India & overseas — including
Thrissur does business by telephone. An elderly subscriber rings the kuri company to ask when the next auction is. A borrower calls to confirm how much is due. A patient's son, calling from the Gulf, wants to know if the cardiologist sits on Thursday. These callers will not use an app, and an English press-one menu sends them straight to the operator, who is already on another line.
AI voice solutions put a speaking assistant on your phone line. It understands natural Malayalam, English, Hindi and Tamil, fetches the answer from your system, and speaks it back. It can also make outbound calls for reminders and confirmations. When a caller wants a person, or the matter is sensitive, the call transfers with a summary so nobody has to repeat themselves.
On instalment days the lines of a finance branch stay engaged and callers give up. A voice assistant picks up every call at once, verifies the caller, reads out the amount and due date, and can send a payment link by message while the caller is still on the line.
Collection teams know a polite reminder before the due date prevents many overdue accounts, but the calls do not get made. Outbound voice reminders in Malayalam go out on schedule, record the customer's response, and pass promises and disputes to a staff member.
Hospitals around Thrissur town lose appointments simply because the phone was busy. A voice assistant books into the real schedule, offers the next slot when the doctor is full, and calls back to confirm the day before.
Banking and financial services
Inbound balance and due-date enquiries after caller verification, scheduled outbound reminders for instalments and renewals, and transfer to a branch officer for anything involving a dispute or a new loan.
Education and healthcare
Appointment booking and rescheduling by phone, doctor timings, report-ready notifications, and for colleges, fee due reminders to parents in the language they speak at home.
Ayurveda and wellness
Treatment enquiries from callers in other states answered in Hindi or English out of hours, with details captured for the guest relations team, and follow-up calls to returning guests before the monsoon treatment season.
Voice work is won or lost on accents and phrasing, so we record and test with real callers from Thrissur before launch, not with studio speech. The assistant starts on one line or one campaign, with your staff listening to samples and marking mistakes. Integration with your telephony and records is set up remotely from Kochi, and we visit for the pilot review.
Case studies
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
Della Fashions
Della Fashions — ERPNext POS Made Checkout 60% Faster Across Every Outlet
Queue Off
Queue Off — Digital Payments That Work on a Feature Phone, With No Internet
That is what the pilot is for. We tune the assistant with recordings of local callers, including the Thrissur manner of speaking and the English words people mix in. Where it fails to follow a caller twice, it transfers to a person instead of trying a third time.
Yes. The assistant introduces itself as an automated assistant at the start of the call and offers a person at any point. We consider this both honest and practical: callers are more patient with a system that does not pretend.
In most set-ups, yes. The assistant connects through standard telephony interfaces and can sit in front of your current lines. We review your exchange or cloud telephony provider during scoping and confirm the route before quoting for the build.
More services in Thrissur
Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
or write to info@acube.co
Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011