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Also serving Secunderabad
Hyderabad's IT services firms, BFSI back offices and hospitals run on tickets, approvals and invoices; AI automation clears the routine ones without adding headcount.
Trusted by 200+ organisations across India & overseas — including
Much of what Hyderabad sells to the world is process work. Technology services firms in Madhapur run helpdesks and infrastructure for overseas clients. Financial back offices in Gachibowli reconcile, verify and post. Hospital administration offices in Banjara Hills and Secunderabad process supplier bills by the hundred. The margin in all of this depends on how much a person has to touch.
AI IT automation reduces that touch. We build systems that read incoming documents and post them into ERPNext or another system, route approvals by rule and flag the unusual ones, create and close routine tasks automatically, and watch servers and logs for early signs of trouble. A human approves exceptions. The ordinary cases flow through.
Operations teams supporting client infrastructure receive far more alerts than they can read, so the one that matters is missed. AIOps tooling groups related alerts, suppresses known noise and highlights genuine anomalies, which shortens the time to a fix.
A mid-sized Hyderabad hospital or services firm receives supplier invoices in every format. Staff key them in, and errors surface at payment time. Document capture extracts vendor, amounts and tax, matches them to the purchase order and queues only mismatches for review.
Purchase and expense approvals wait because the approver is travelling or the email is buried. Rule-based routing sends each request to the right person, escalates after a set delay and flags duplicates or unusual amounts before money moves.
Information technology & ITES
Ticket triage and routing for service desks, log and infrastructure monitoring with anomaly detection, automated runbooks for routine incidents, and internal finance automation for firms whose own back office has not kept up with their delivery teams.
Banking & financial services
Reconciliation support, document checks against defined rules, maker-checker workflows with a complete audit trail, and AI agents that assemble a case file end to end and pass it to an officer for the decision.
Healthcare & hospitals
Supplier invoice capture into purchase and accounts, indent and approval flows between wards and stores, reminders for equipment service contracts, and routine administrative tasks created and tracked without a coordinator chasing each one.
We deliver automation to Hyderabad clients remotely from Kochi, working through secure access to a test environment first. The discovery step is the exception. We prefer to sit beside the people doing the work, in Hyderabad, on a short visit, because the real process is rarely the documented one. Rollout is phased, and each automation runs alongside the manual method until you trust it.
Case studies
DSV Global Transport and Logistics
DSV — ERPNext Asset Tagging Cut Untraceable Assets 21%
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
MultiWealth Capital
MultiWealth Capital — ERPNext Cut Loan Processing Time by 60%
It is the next step. Classic RPA replays fixed clicks and breaks when a screen or format changes. AI automation reads documents of varying layout, handles free text and makes bounded judgements, then escalates what it cannot resolve. The two can work together where RPA scripts already exist.
Every automation has defined limits, a human approval point for exceptions, and a log of each action it took. Thresholds are set with your finance or compliance lead. If confidence in a reading is low, the item goes to a person. It does not post.
Choose something frequent, rule-based and measurable, such as supplier invoice entry, ticket routing or expense approvals. We record how long it takes today, build the automation for that one process, and compare. That result decides whether the next process is worth doing.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011