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Also serving Secunderabad
A Hyderabad flat buyer, shopper or diner asks on WhatsApp first, often late at night and in Telugu; a chatbot answers from your own records.
Trusted by 200+ organisations across India & overseas — including
The first contact with a Hyderabad business is now a message, not a call. Someone sees a hoarding for an apartment project on the road to Gachibowli and sends a WhatsApp at eleven at night. A shopper asks whether a saree shop near Abids has a design in stock. A family wants a table for twelve on Sunday in Banjara Hills.
If nobody replies until morning, a good share of those enquiries are gone. We build AI chatbots that reply at once, in the customer's language, using information from your own catalogue, CRM or ERPNext. The bot handles routine questions, qualifies the lead, books the slot, and hands the conversation to a person with the full history when it should.
Real estate sales teams in Hyderabad spend heavily on advertising, then lose the enquiries that come in after office hours. A chatbot collects budget, preferred location and timing straight away and places a qualified lead in the CRM for the morning call.
Store timings, delivery areas, price ranges and return rules fill the inbox of every retail business. A bot trained on your own policies answers these consistently and frees counter staff to serve the customer standing at the counter.
Hyderabad customers move between Telugu, Hindi, Urdu and English, often inside a single message. A menu-driven bot in English alone loses many of them. We build conversational bots that follow the customer's language rather than forcing a choice.
Real estate & construction
Lead qualification for projects across the western corridor and Secunderabad, brochure and price-sheet sharing on request, site visit booking, and payment schedule queries from existing buyers answered from the customer ledger.
Retail & e-commerce
Catalogue search, stock and order status from live data, return requests raised as tickets, and festive season message volumes handled without hiring temporary staff for the Ramzan and Diwali rush.
Hospitality & tourism
Table, room and banquet enquiries, menu and timing questions, group booking details captured in a structured form, and guest requests routed to the right department in a hotel rather than to whoever saw the message.
Chatbot projects are delivered from our base in Kochi, Kerala, and nothing about them requires a local presence in Hyderabad: the work is conversation design, integration and testing. What we do insist on is time with your front-line staff early on, by video or during a planned visit, because they know the real questions customers ask and the answers that actually satisfy them.
Case studies
DSV Global Transport and Logistics
DSV — ERPNext Asset Tagging Cut Untraceable Assets 21%
Indus Motor Company Private Limited
Indus Motor — ERPNext Cut Stock-Outs 40% Across Showrooms
MultiWealth Capital
MultiWealth Capital — ERPNext Cut Loan Processing Time by 60%
Modern language models handle Telugu, Hindi, Urdu and mixed-language messages reasonably well, and we test with real transcripts from your own chats before launch. Where the bot is unsure, it says so and brings in a staff member. It is never left to guess at an answer.
Yes, through the official WhatsApp Business platform. Your customers keep messaging the number they already know. Staff can see every conversation and step in at any point, and the same bot can also run as a chat window on your website.
It answers only from sources you approve, such as your price list, policy documents and live ERP data. For anything outside that, or anything sensitive like a discount or a complaint, it is designed to hand over to a person. It does not improvise.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011