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Also serving Madras
A Chennai plant that passes every customer audit can still lose money between purchase and dispatch; process optimisation finds where, before any ERP is configured.
Trusted by 200+ organisations across India & overseas — including
Chennai's manufacturers are well audited. Customer audits, quality-system audits and statutory audits come round every year, and the certificates hang in reception. Yet the same plants carry excess stock, expedite freight every week and discover margin problems at year end. Audits check whether the written procedure is followed. They rarely ask whether the procedure is a sensible one.
Business process optimisation and control design is the work we do before, or apart from, an ERP project. We walk each process from trigger to cash, document how it really runs, identify the delays, duplicate entries and missing controls, and design the future process with clear ownership and approval limits. The output is a set of process maps, control matrices and SOPs that an ERP team can configure from, whether or not that team is ours.
In many Ambattur and Guindy units, buyers order when stores shout. There is no link between the customer schedule, the stock on hand and the order placed, so some items pile up while others run short. We design the planning rhythm, reorder rules and approval limits that stop both.
Owner-managed Madras firms often rely on a trusted manager who approves everything. It works until volume doubles or that manager leaves. Written authority limits, maker-checker steps and exception reports spread the control across the organisation without slowing routine work.
Companies that put a confused process into software get confusion at higher speed. Settling questions such as who raises the gate entry, when a job is closed and who may change a rate, before configuration starts, is what makes the later ERP go-live uneventful.
Automotive & auto components
Order-to-dispatch mapping against customer schedules, job-work and returnable-packaging controls, rejection and rework accounting, and premium-freight analysis, designed for suppliers who must show process discipline to the vehicle makers they serve.
Electronics manufacturing
Component stores control for high-value, small-size parts, engineering-change handling so the floor builds to the right revision, consigned-material accounting for customer-supplied parts, and scrap and yield reporting that finance and production both accept.
Ports & logistics
Job-opening to invoicing flow for forwarders and CFS operators, control over unbilled jobs and vendor accruals, credit approval for customers, and documentation checkpoints that prevent demurrage and detention disputes at Chennai and Ennore ports.
This is the one service where we spend most of the engagement on site. Our consultants come to Chennai for process walks and interviews across departments, from the gate to the accounts desk. Documentation and design are done back in Kochi, then we return to present the future-state design to your management and refine it with the people who will run it.
Case studies
Kerala State Road Transport Corporation (KSRTC)
KSRTC — ERPNext Courier System Delivered ₹1 Crore in Profit
Dumas Bakes N Meals Private Limited
Dumas Bakes N Meals — ERPNext Lifted On-Time Deliveries by Over 40%
EVM Wheels (part of the EVM Group)
EVM Wheels — 70% of Self-Drive Rentals Now Book Themselves Through the App
An audit looks backward and reports gaps against the existing procedure. Our work looks forward and redesigns the procedure itself, then writes it in a form an ERP can be configured from. The two complement each other, and auditors usually welcome the control matrix.
No. The blueprint belongs to you and is written to be independent of the software. Many clients do continue with us into ERPNext implementation, because the design is already understood, but you are free to take it to any vendor.
They accept it when they have shaped it. We design with the supervisors and clerks who do the work, show them what gets easier, and keep the owner's decisions visible. Resistance usually comes from changes imposed without explanation.
Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011