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Also serving Madras
A T. Nagar showroom, an OMR apartment project and a Chennai hospital all receive more WhatsApp messages than staff can answer; a chatbot tied to real data replies at once.
Trusted by 200+ organisations across India & overseas — including
Chennai buyers message first and call later. They ask a jeweller for today's gold rate at eleven at night, ask a builder whether a two-bedroom flat in Perumbakkam is still open, ask a hospital what papers to carry for admission. Most of those messages wait until morning, and a fair number of those customers have moved on by then.
We build AI chatbots for websites and the official WhatsApp Business channel that answer from your own catalogue, documents and ERP data. They handle the routine questions, qualify leads by asking what a good salesperson would ask, and hand over to a human with the full conversation when the matter is complex or valuable. Tamil, English and the mixture people actually type are all supported, and tested on real samples before launch.
Festival season at a Madras textile or jewellery showroom brings a flood of rate, stock and timing questions. Floor staff cannot serve the counter and the phone together. A bot that reads live price lists and store timings answers immediately and passes genuine buyers to a salesperson.
Property portals and ads send builders a stream of names with nothing behind them. The chatbot asks budget, location preference, timeline and loan status, books a site visit, and writes the lead into the CRM, so the sales team calls people who are ready to talk.
Hospital front desks repeat visiting hours, doctor availability, package inclusions and document lists all day. A bot grounded in approved content answers these and books appointments, while anything clinical or urgent is routed straight to a person.
Retail & FMCG
Rate, stock and store-timing answers, order status from the billing system, loyalty-point queries and complaint logging for retailers, plus dealer and distributor bots that take repeat orders and confirm scheme eligibility from ERPNext.
Real estate & construction
Lead qualification for projects along OMR, ECR and the western suburbs, site-visit scheduling, brochure and price-sheet delivery, and an owners' assistant that answers payment-schedule and handover questions from the customer record.
Healthcare & medical tourism
Appointment booking, pre-admission instructions and estimate requests, with a separate flow for overseas patients that collects reports and travel dates and hands the case to an international-patient coordinator.
Chatbot projects run remotely from Kochi and move quickly once content is agreed. We collect your FAQs, price lists and past chat exports, build the first version, and test it with your own staff playing difficult customers. A visit to Chennai helps when the bot must fit a showroom or hospital front-desk routine. After launch we review transcripts with you and tune the answers.
Case studies
Kerala State Road Transport Corporation (KSRTC)
KSRTC — ERPNext Courier System Delivered ₹1 Crore in Profit
Dumas Bakes N Meals Private Limited
Dumas Bakes N Meals — ERPNext Lifted On-Time Deliveries by Over 40%
EVM Wheels (part of the EVM Group)
EVM Wheels — 70% of Self-Drive Rentals Now Book Themselves Through the App
Largely, yes. Modern language models cope well with Tanglish and mixed sentences. We test with samples from your own chats before go-live and add examples where it stumbles. For anything it cannot follow, it says so and offers a human.
It runs on the official WhatsApp Business platform, which needs a number registered for that service. An existing number can usually be migrated. We handle the registration, message templates and approval steps as part of the project.
Prices come from your live system, not from the model's memory. The bot is restricted to approved content, declines questions outside it, and hands clinical or disputed matters to staff. Every conversation is logged for review.
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Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011