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Also serving Madras
In Chennai, an ERP that stops at month-end stops dispatches, loan postings and site bills with it; an AMC puts named engineers behind the system before that day arrives.
Trusted by 200+ organisations across India & overseas — including
An ERPNext system is never finished. Users join and leave, GST rules shift, a new branch opens in Porur, the server fills up, a report that ran in seconds starts taking minutes. Chennai businesses that implemented with a freelancer or a small vendor often find, a year on, that nobody picks up the phone when something breaks on the last working day of the month.
Our support and annual maintenance contract covers the things that keep ERPNext dependable: issue resolution by engineers who know the product, monitoring, tested backups, security patches, version upgrades, small changes and user training. Acube has supported ERPNext systems since becoming an Official ERPNext Partner, and we take on installations built by others after a health check. Support is delivered from Kochi by remote access, with agreed response times.
Many Madras firms run ERPNext on the knowledge of a single accountant or IT executive. When that person resigns, permissions, print formats and half-finished customisations become a mystery. An AMC includes documentation and role-wise training, so the system is understood by the organisation, not by one individual.
A nightly backup is only proven when someone restores it. We schedule backups off the server, test the restore on a separate machine at intervals, and record how long recovery takes, so a disk failure or a ransomware scare becomes a bad afternoon and nothing worse.
Systems left several versions behind miss statutory updates such as e-invoice and e-way bill changes, and each skipped release makes the eventual upgrade harder. We plan upgrades on staging first, check every custom script, and move production during a weekend window.
Banking & financial services
NBFCs and finance companies need month-end and year-end to close on time. Priority response during closing days, audit-trail reviews, user-permission checks and help with auditor queries matter more to them than new features.
Real estate & construction
Builders working along OMR and in the western suburbs add projects, cost centres and site users through the year. Support covers setting up each new project correctly, fixing posting errors early and keeping site stores in line with accounts.
Automotive & auto components
A supplier in Ambattur cannot wait a day when the dispatch invoice will not print. Production-hour response, monitoring of server load during shift changes, and quick fixes to label and invoice formats keep trucks moving on schedule.
Support is remote by nature, so distance from Kochi changes little. You raise a ticket by email, portal or phone, a named engineer responds within the agreed window and connects to your server. For Chennai customers we add a planned visit during onboarding to meet users and see the operation, and further visits when a change needs a walk through the plant or site.
Case studies
Kerala State Road Transport Corporation (KSRTC)
KSRTC — ERPNext Courier System Delivered ₹1 Crore in Profit
Dumas Bakes N Meals Private Limited
Dumas Bakes N Meals — ERPNext Lifted On-Time Deliveries by Over 40%
EVM Wheels (part of the EVM Group)
EVM Wheels — 70% of Self-Drive Rentals Now Book Themselves Through the App
Yes, after a health check. We review the server, version, custom code, backups and permissions, give you a written list of risks, and fix the urgent ones before the contract starts. That way both sides know what is being taken on.
Ad-hoc help is paid per incident and gets attention when an engineer is free. An AMC gives agreed response times, proactive monitoring, upgrades and a fixed yearly cost. Businesses that depend on ERPNext for daily billing and dispatch generally choose the AMC.
Yes. We support on-premise servers, private cloud and Frappe Cloud alike. For an on-premise machine we need secure remote access and a local contact who can reach the hardware. We also advise when moving to cloud hosting would lower the risk.
Get a clear plan, an honest timeline, and a fixed scope. Talk to a real expert today — whether or not you work with us.
or write to info@acube.co
Kochi (Kadavanthra & Infopark) · Thiruvananthapuram · across India & overseas · In business since 2011